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Frequently Asked Questions

Here's a comprehensive list of the most commonly asked questions about our company as well as gutter and roofing work in general.

How much does a quote cost?

We offer free roofing and guttering quotes. Contact us on 0478 149 114 for an over-the-phone gutter cleaning quote, or fill out our online form and we will get back to you as soon as possible. For quoting roof and guttering installation, repair and maintenance services we can come to you when it fits in with your schedule, free of charge. After a thorough inspection we write up a report with suggested actions to repair or restore any roofing work required.

What areas do you service?

We are based in Ryde and our service areas include the Northern Suburbs, Lower North Shore, Northern Beaches, The Forest, Upper North Shore, Sydney City, Eastern Suburbs, and Inner West. Contact us today with anything roofing, and we will be happy to come out and quote and deliver our services to you.

Are you licensed and insured?

Yes we are fully licensed and insured. Let us know if you'd like a copy of our certificate of currency and licences.

Do you offer guttering services?

Yes we offer everything from gutter installation, repairs and maintenance to cleaning. If you’re having any guttering trouble give us a call on 0478 149 114 or fill out our online form for assistance.

Do I need to be present for a quote?

For our gutter cleaning services we can usually quote over the phone, however for roofing work it is ideal to meet at a time that suits your schedule.

Do I need to be at home during a gutter clean?

The majority of our gutter cleans are done without the owner’s being home so as to not interfere with your time. For your satisfaction we take before and after photos of our services to ensure that you are happy with our work.

What are ridge caps?

Ridge caps are the top-most tiles positioned at the ridges of your roof where two or more sloping sides meet. They protect and stabilise your roof by sealing the gap so as to prevent water and pests from entering your home and also holding all lower tiles in place.

What is pointing?

Pointing is the cement mortar used to seal the joints between ridge caps on your roof. This provides a seal that prevents water, dust and pests from getting inside your roof. Over time pointing is prone to deteriorate, requiring what we call re-pointing, to ensure the seal remains intact.

What products do you use?

We use industry standard roofing materials from trusted brands such as BlueScope Steel, Gyprock™ plasterboard, Bradford™ Insulation, Cemintel™ fibre cement, Hebel® autoclaved aerated concrete panels, PGH™ Bricks, Monier™ rooftiles and AFS walling systems™

How do I know whether my roof should be repaired or replaced?

There are many factors that contribute to the longevity of your roof, including materials and the surrounding environmental factors, such as exposure to rain or salt spray if you live close to the ocean. If you are unsure about the condition of your roof and whether it needs to be replaced or just repaired, it is best to get a professional roof inspection to determine what the best course of action is. Give us a call today or fill out our online form to find out how we can assist you.

My roof is leaking, how urgently do I need to fix it?

Roof leaks indicate that there is a structural problem and should be repaired as soon as possible. If not taken care of they can create more damage and costly repairs. Reach out to us on 0478 149 114 to get a roof inspection and be on the way to repairing the leak.

How much do roof repairs cost?

Roof repairs costs can vary a lot depending on the type of repair needed. From replacing a few tiles to restoring a whole section, it is difficult to determine the cost without a full roof inspection. For a detailed quote contact us today to see how we can assist you.

How much will a new roof cost?

The cost of a new roof varies depending on multiple factors, such as the size of the roof, materials used and the complexity of the roof design. Contact us today and we can organise a time to come out for a consultation.

What types of roofing materials are available?

We specialise in Colorbond metal roofs as well as terracotta and concrete roof tiles. We do not do slate tile roofs.

Do you offer warranty for your roofing services?

Yes. We offer a 2 year warranty on all roof repairs and a 7 year warranty on new roofs or reroofs.

How can I extend the lifespan of my roof?

Regular inspections and maintenance work can help prolong the lifespan of your roof. By keeping on top of cleaning and any repair work as necessary such as re-pointing or replacing damaged tiles, your roof can be on kept in its best condition.

How often should I have my roof inspected?

It’s best to have your roof inspected once a year to ensure any early signs of damage are taken care of as soon as possible. A good way to go about this is to have the roof inspected during a gutter clean, that way it is most efficient for you.

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